{"id":374,"date":"2016-05-01T05:06:42","date_gmt":"2016-04-30T20:06:42","guid":{"rendered":"http:\/\/lifewonders.sakura.ne.jp\/housamo\/?page_id=374"},"modified":"2019-03-31T21:51:32","modified_gmt":"2019-03-31T12:51:32","slug":"con-3","status":"publish","type":"page","link":"https:\/\/housamo.jp\/en\/faq\/con-3","title":{"rendered":"Questions about gameplay issues"},"content":{"rendered":"

About errors that form can not be sent from some models<\/strong><\/span><\/p>\n

An error has occurred that some form of model can not use the inquiry form of the official page.
\nSorry to trouble you, but if you can not use the form, please contact us by e-mail to “housamo-support-en@lifewonders.co.jp<\/a>“.
\n\u203b Please set so that mail of “@ lifewonders.co.jp” domain can be sent and received.<\/p>\n

FAQ\u00a0[gameplay issues]<\/h2>\n
\n

<\/span>I haven't received the items I traded in my event items for.<\/h3>\n

Items received by trading in event items will either be received automatically or sent to your message box.<\/p>\n

Items without a number limit will be received automatically.
\n(e.g: coins, Lil’ Salomon tickets, stamina drinks, etc., as well as Breakthrough items such as aether spell tokens, preliminary shot crests, owner’s medallions, etc.)
\nThe number of items held can be checked by selecting Item in the Options menu.<\/p>\n

Items with a number limit will be sent to your message box.
\n(e.g: card upgrade items such as G Fire Boost and card skill upgrade items such as Slash Soul L)
\nPlease check your message box to obtain these items.<\/p>\n<\/div>\n <\/article>

\n

<\/span>The extra effects of my charge skills aren't working!<\/h3>\n

“Extra effects will not activate upon Overkill (attacking an opponent whose HP is already at zero).
\nEffects will only activate when the enemy you are attacking has at least 1 HP.”<\/p>\n<\/div>\n <\/article>

\n

<\/span>An icon in the quest battle screen is whited out.<\/h3>\n

The icon image may not have been loaded correctly on your device, or the image may be damaged.
\nIn these cases, pre-downloading the game data from the Options screen after clearing your cache from the title screen may solve the issue.<\/p>\n<\/div>\n <\/article>

\n

<\/span>My screen freezes while playing the game.<\/h3>\n

Please try the following steps, in order.<\/p>\n

(1) Ensure you have a stable connection.<\/strong><\/p>\n

Tokyo Afterschool Summoners requires regular connection to the internet or to a data network throughout gameplay.
\nConsistent unstable connection speeds or playing out of signal range may make the game temporarily unplayable.
\nStabilizing your connection may fix the issue.<\/p>\n

(2) Restart the application.<\/strong><\/p>\n

Close the Tokyo Afterschool Summoners app and then re-open it.<\/p>\n

For iOS: Click the home button once to return to the home screen, twice to display the app switcher and then swipe a tab up to force it to close.
\nAfterwards, return to the title screen by tapping the app’s icon on the home screen.<\/p>\n

For Android: The steps to end a task differ based on OS version.
\nPlease look up the method for your particular OS.<\/p>\n

(3) Restart your device.<\/strong><\/p>\n

Close all applications and perform a reset, then re-open the application.<\/p>\n

(4) Check the free space available on your device.<\/strong><\/p>\n

You may not have enough space to save files necessary for the game.
\nClear up some storage space on your device, and try opening the app again.<\/p>\n

(5) Clear the cache.<\/strong><\/p>\n

The cache data may be corrupted.
\nFrom the title screen, re-download the game data after clearing your cache.
\n*Files are large. Downloading over Wi-Fi is recommended.<\/p>\n

(6) Repair the game data.<\/strong><\/p>\n

Game data saved or added to the app may have been corrupted.
\nFollow the steps below to perform a Data Reset.<\/p>\n

Choose Transfer Data from the Options menu, and write down the ID and password displayed (ID and password only valid for 24 hours).
\nClose and delete the application.
\nRe-install the application from the app store and open it.
\nFrom the Account Transfer option on the title screen, perform a data transfer\/recovery.<\/p>\n

*Files are large. Downloading over Wi-Fi is recommended.
\nIf this method fails, please use the form below to submit a detailed report.<\/p>\n<\/div>\n <\/article>

\n

<\/span>How do login bonuses work? I've logged in multiple days in a row, but have been reverted to the day 1 bonus.<\/h3>\n

In AS (Housamo), there are both consecutive and total login bonuses.<\/p>\n

The total login bonus gives you a bonus item based on the total number of days you have logged into the game.
\nA set amount of Transient Stones will be received upon reaching milestones such as Days 10, 20, 30, 40, 50, etc.<\/p>\n

The consecutive login bonus gives you a bonus item on each consecutive day you log in to the game, for up to 7 days.
\nDay 1: Coins x 100, Ally Points x 200
\nDay 2: Coins x 200, Transient Stone x 1
\nDay 3: Coins x 300, Ally Points x 800
\nDay 4: Coins x 400, Transient Stones x 2
\nDay 5: Coins x 500, Ally Points x 1000
\nDay 6: Coins x 600, Transient Stones x 2
\nDay 7: Coins x 700, Lil’ Salomon Ticket x 1
\nAfter 7 days, the login count will restart from day 1, even if you have logged in for more than 7 days consecutively.<\/p>\n<\/div>\n <\/article>

\n

<\/span>When my unit attacks, the other enemies surrounding the target show an increase in CP. Is this a bug?<\/h3>\n

There are skills (e.g. Sacrifice) that increase the CP of surrounding units when a unit takes damage.
\nIn such cases, attacking a target has a chance of increasing the CP of the other enemies surrounding it.<\/p>\n<\/div>\n <\/article>

\n

<\/span>I haven't reached my max number of friends, but I still can't add new friends.<\/h3>\n

If the person you are trying to add has reached their max number of friends, you cannot add them, even if you have not reached your max.
\nThis includes when a player reaches their max after sending or being sent a request.<\/p>\n<\/div>\n <\/article>

\n

<\/span>Does the order of cards in a team change the effectiveness of their Skills?<\/h3>\n

That’s right!
\nThe activation timing of Skills and Charge Skills (CS) depends on the order of cards in the team.<\/p>\n

Thunderbird\u2019s skill \u201cLightning Dasher\u201d is a representative one, This skill\u2019s effectiveness will change greatly depending on whether it is placed in front of the team or in the later.
\nAbout this skill, if you put it in front of your team, you can grant the critical effectiveness for your party members before attacking, but if you put it in later, Your party members will not be able to grant this effectiveness.<\/p>\n

Some Skills are more effective with the unit at the front of the team, while other Skills work better from the back (other configurations are scheduled to appear, as well).
\nThink carefully about how best to arrange your team to make the most of your unit\u2019s Skills and Charge Skills.<\/p>\n<\/div>\n <\/article><\/div>\n

<\/div>\n

Form for inquiries regarding [gameplay issues]<\/h2>\n
\n

<\/p>

    <\/ul><\/div>\n
    \n
    \n\n\n\n\n\n\n\n<\/div>\n

    \u25c6App Title*<\/span>
    \nTokyo Afterschool Summoners<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Topic*<\/span>
    \n

    \u25c6\u201dReply to\u201d email address*<\/span><\/p>\n

    CAUTION:<\/p>\n

    Under original settings, mobile email carriers (docomo.ne.jp, ezweb.ne.jp, softbank.ne.jp, etc.) often filter and reject emails sent from computers as spam.
    \nIn such cases, even when we send a reply, the user's device settings may reject the message before it can be received.
    \nTo ensure receipt, change your filter settings using the information below, or add the domain lifewonders.co.jp to your whitelist to receive our replies.<\/p>\n

    <\/span> <\/p>\n

    <\/span>
    \n\u2191Please re-enter the same email address to confirm.<\/p>\n

    \u25c6Player Name (Check from Player Settings or Basic Information in Options)*<\/span>
    \n<\/span><\/p>\n

    \u25c6User ID (Check from Search for Allies in the Friends menu)*<\/span>
    \n<\/span><\/p>\n

    \u25c6Device on which you played the game*<\/span>
    \n<\/span><\/p>\n

    \u25c6Details of issue*<\/span>
    \n