{"id":225,"date":"2016-04-23T22:58:00","date_gmt":"2016-04-23T13:58:00","guid":{"rendered":"http:\/\/lifewonders.sakura.ne.jp\/housamo\/?page_id=225"},"modified":"2019-03-31T21:50:42","modified_gmt":"2019-03-31T12:50:42","slug":"con-1","status":"publish","type":"page","link":"https:\/\/housamo.jp\/en\/faq\/con-1","title":{"rendered":"Questions about data retrieval\/transfer"},"content":{"rendered":"

About errors that form can not be sent from some models<\/strong><\/span><\/p>\n

An error has occurred that some form of model can not use the inquiry form of the official page.
\nSorry to trouble you, but if you can not use the form, please contact us by e-mail to “housamo-support-en@lifewonders.co.jp<\/a>“.
\n\u203b Please set so that mail of “@ lifewonders.co.jp” domain can be sent and received.<\/p>\n

FAQ about[data retrieval\/transfer]<\/h2>\n
\n

<\/span>I don't remember my detail informations<\/h3>\n

Fill out as much information as you remember.
\nIf we can determine which account is yours, we will issue you a transfer code (transfer number\/recovery code), so please fill in as much as you can.<\/p>\n

If you cannot remember, or incorrectly enter important information such as your name in-game, we may not be able to recover your account.
\nPlease fill in your details with the exact spelling and capitalization used in-game, where possible.
\nEven providing a few possibilities, or noting that you don’t remember, can help our support team find your account!<\/p>\n<\/div>\n <\/article>

\n

<\/span>What do I do if my transfer code has expired?<\/h3>\n

If your transfer code has expired, fill out the following form with the expired transfer code and your user ID.
\nWe will extend the validity period of your transfer code and get back to you.<\/p>\n

Even if you have forgotten your transfer code, if you have created one, please use the following form.
\nIf we are able to find your account and confirm that it is yours, we can issue you a new transfer code.<\/p>\n<\/div>\n <\/article>

\n

<\/span>Can I transfer my game data to either iOS or Android?<\/h3>\n

Yes! All items, incuding purchased Transient Stones, are transferrable.<\/p>\n<\/div>\n <\/article><\/div>\n

Form for inquiries regarding [data retrieval\/transfer]<\/h2>\n

*Fill in as much information as you remember.<\/h4>\n
\n

<\/p>

    <\/ul><\/div>\n
    \n
    \n\n\n\n\n\n\n\n<\/div>\n

    \u25c6App Title*<\/span>
    \nTokyo Afterschool Summoners<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Topic*<\/span>
    \n

    \u25c6\u201dReply to\u201d email address*<\/span><\/p>\n

    CAUTION:<\/p>\n

    Under original settings, mobile email carriers (docomo.ne.jp, ezweb.ne.jp, softbank.ne.jp, etc.) often filter and reject emails sent from computers as spam.
    \nIn such cases, even when we send a reply, the user's device settings may reject the message before it can be received.
    \nTo ensure receipt, change your filter settings using the information below, or add the domain lifewonders.co.jp to your whitelist to receive our replies.<\/p>\n

    <\/span> <\/p>\n

    <\/span>
    \n\u2191Please re-enter the same email address to confirm.<\/p>\n

    \u25c6User ID
    \n<\/span><\/p>\n

    \u25c6Player Name used within the game (The name you set at the beginning. It can be changed from the Options screen)
    \n<\/span><\/p>\n

    \u25c6Surname used within the game (Can be set from the Options screen)
    \n<\/span><\/p>\n

    \u25c6Nickname used within the game (Can be set from the Options screen)
    \n<\/span><\/p>\n

    \u25c6Gender within the game:
    \nMale<\/span><\/span>Female<\/span><\/span>Other<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Most recently selected appearance (1: young male, 2: female, 3: robust male, 4: nice-looking guy, 5: chubby guy)
    \n1<\/span><\/span>2<\/span><\/span>3<\/span><\/span>4<\/span><\/span>5<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Most recently used voice (1-5)
    \n1<\/span><\/span>2<\/span><\/span>3<\/span><\/span>4<\/span><\/span>5<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Most recent player rank
    \n<\/span><\/p>\n

    \u25c6Date you started playing with initialized game data (year\/month\/day)
    \n<\/span><\/p>\n

    \u25c6Device on which you played the game*<\/span>
    \n<\/span><\/p>\n

    \u25c6Operating system on which you played the game*<\/span>
    \niOS<\/span><\/span>Android<\/span><\/span>Other<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6How did you connect to the game?
    \nNTTdocomo<\/span><\/span>au<\/span><\/span>Softbank<\/span><\/span>E-mobile<\/span><\/span>wifi<\/span><\/span>Other<\/span><\/span><\/span><\/span><\/p>\n

    \u25c6Last day you played the game
    \n<\/span><\/p>\n

    \u25c6Name of the last quest you played
    \n